My NEW HP laptop bought July 9 of this year will not boot up,

First they dont package bootup disks anymore. You have to see the fine print on a piece of paper and it says that they recommend you follow the following steps to create your own incase the f11 option thing does not work.

Well my problem was not just my lack of bootup disks. Seems my hard drive is bad. They will send me a hard drive right now if I give them a credit card number as collateral that I will send them the broken hard drive. Well guess what...The credit card I have been using expired on the 30th of September. I dont think they sent me a new card.

I thought my other credit card was in my office which is why my office is now cleaner, had to look for it even though I was 99% sure of where it was...Nope, had to order a new one which I will get in three to five days.

I have a debit card but heck no am I giving them that number. I dont even know what the amount that would be charged if they never recieved the hard drive.

So they will send me a box and I send in my whole computer they will fix it and mail it back. Actually since the guy on the phone was saying it could be more than the hard drive that is wrong why would I want to send them the hard drive then get a new hard drive and it still not work then need to mail then something else.

Whatever...I got the office a little cleaner out of the deal.

Now I need to call credit card # 1 and find out what the deal is with the credit card I dont think I got in the mail, and I want to cancel one of my store cards. It is not worth having and i wish I could cancel all my store cards but the remaining card does offer great savings even if I can never get their online bill pay to work and end up going into the store to pay rather than mail a bill and chance it getting lost.